- Membership Registration Guide
Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site. - Order Information
Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number. - Exchange/Return Information
RETURNS & EXCHANGES
If your item arrives damaged or defective, please contact us at cs@kijun.co within 7 days of delivery to initiate a return.
Items must be unused and returned with all original tags and packaging.
Currently, we are unable to handle exchanges as our logistics center is based in Korea.
RETURN SHIPPING
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Please contact us before sending any return. Once approved, return instructions will be provided. Customers are responsible for arranging the return shipment.
Original shipping fees and any duties or taxes paid are non-refundable.
Sale items are final sale and not eligible for return.
For all return inquiries: cs@kijun.co